OUR STORY
reliable local service you can count on.
Adam Roberts started the Nebraska office for First American over 10 years ago. He quickly learned all the WRONG ways that processors do business. So he vowed to build his company doing things the right way. At First American, we believe that there are way too many credit card processors out there, and the business DOES NOT need any more. However, what it truly does need more is HONESTY. So we do business the right way by being upfront and honest with our customers. No hidden fees. No leases on machines. No set up fees. Just fast honest reliable LOCAL service you can rely on each and every day, with Fast FREE fast 24/7 cell phone support that you can call or text us for help anytime night or day.
We treat every single customer like a VIP with our dedicated white-glove personal service, and each client relationship is valued as if it is the only one. Every customer benefits from the depth and breadth of our expertise. And we go out of our way to take care of you.
To us, that’s the only honest way to do business.
Why Choose us?
Local Company
Offers Free Same-Day, On-Site Support
Direct service or referred to an 800 number
Settlement of Funds Processed Directly or Outsourced
Get you your money within 24 to 48 hours
Assist with PCI Compliance
(Secure Equipment or Software)
U.S.-based, non-outsourced 24/7 Customer Service center
Provide local Customer Service phone numbers that allow you to resolve your specific issue with someone in town
Agent backed by a stable and growing company that has been in the credit card processing industry for at least 25 years
Provide a wide range of equipment from basic terminals to wireless and online, virtual terminals
Free equipment swaps regardless of where you purchased your equipment
"Placement Fee" or Higher Rates for Free Equipments
Provide you with e-commerce processing, gift cards, equipment at cost and working capital
Wholly own their ancillary services or use third party providers
Offer a lifetime meet or beat proposal guaranteeing the lowest possible processing rates
FAPS
Services Directly
Direct
No Fee
Wholly Owned
SQUARE
800 Number
Oursourced
Additional Charge
Third-Party
PAYPAL
800 Number
Oursourced
Additional Charge
Third-Party
OUR DEDICATED TEAM
WORKING TOGETHER TO CREATE THE BEST PAYMENT SYSTEM FOR YOUR BUSINESS
- Adam Roberts OwnerAdam started the business 10 years ago after several years in the freight/shipping business. By helping grow a 3rd party shipper in Nashville, TN from scratch to nearly 3 quarters of a million in revenue in less than 2 years by cold calling and knocking on doors, he moved on from the freight business after signing a non-compete and wanting to bring his family out west. However, Adam wanted to do something similar where he could take care of long-term customers, build relationships, and use his cold calling skills with a love of entrepreneurship & growing new businesses. He discovered the opportunity to setup First American Payment Systems in the Midwest along with a chance to change the industry one customer at a time by offering exceptional customer service rarely found in the credit card world.
- Greg Esposito Operations & Customer Service Manager
Greg joined the team in October 2016 from Denver where he had been a Journeyman/Leadman and Service Writer for a large Caterpillar dealer for almost 20 years. But it took a toll on his body and he was pleased to join his longtime friend Adam helping customers with First American. Little known fact, he was the bassist in Adam’s country band over 13 years ago! He brings extensive customer service experience to the team. Greg is always eager to help you and his smiling humble can-do spirit make him a joy to work with. Greg brings extensive customer service experience as well as technical expertise to serve you and provide exceptional hands on service to our customers.
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